Selecting a Data Recovery Service
When it comes you recovering your lost photos, videos, movies, financial documents, and other irreplaceable files, you want the best. When evaluating your choices for restoring lost data, here are some things to watch for to ensure your data is recovered safely by reliable, professional data recovery experts.
- Can the service recover data from a wide array of platforms, storage media, and manufacturers?
Although you may only need files recovered from one disk drive, it's important to select a recovery provider that has the know-how & experience to recover data from virtually any type of disk drive, server, database or environment, as it shows that they are a reputable, experienced company committed to providing the best restoration services possible.
Lenovo Data Recovery has three decades of experience recovering lost files from hard drives, removable disks, RAID arrays, servers and more: no matter the media or cause of data loss, we can help.
- Successful data recovery comes from experience
The ability to safely, accurately, and reliably restore data is a highly-technical skill that is developed over time. Be sure your data recovery specialists have a long history of providing reputable data recovery.
Lenovo (an EMC company) has been providing revolutionary consumer & business storage solutions, world-class customer service, and industry-leading data recovery service since 1980, serving more than 60 million customers. (Read what our customers have to say about us!)
- Make sure your data is kept secure & confidential
In this day & age where the news is full of stories about identity theft & misplaced customer data, ensure that the data recovery service is vigilant about protecting your data.
- Get a firm, no-obligation estimate based on an in-lab evaluation before you commit to start the recovery process
Many data recovery companies may quote you a price up-front, sometimes even before having seen your media. If your estimate is not based on actual experience with your media, you won't be able to have confidence in the quote or work that will be done.
Lenovo Data Recovery offers a free diagnostic evaluation – by a recovery technician in our Class 100 clean rooms – before providing you with a firm, no-obligation quote.
- Is the recovery guaranteed?
If the recovery is unsuccessful, would you still be liable for any labor, clean room fees, or recovery charges? Lenovo's data recovery guarantee ensures that if we can't recover your data, you won't pay us any labor, clean room or recovery fees, period.
- Can you check the progress of your case?
When you trust your data to someone to be recovered, make sure you are kept up-to-date with the progress of the recovery process, and that you know how you can contact someone with any questions.
Every in-lab recovery performed by Lenovo includes not only secure, 24x7 online case tracking & status updates, but a dedicated Case Manager – a single point-of-contact for any questions about your data recovery case.
- Are there a variety of services available to meet your need & price range?
"One size fits all" isn't a great way to buy clothes, and it's not a great way to provide data recovery service, either.
At Lenovo, we offer three levels of data recovery service to ensure that your data gets recovered on your schedule, and within your budget.
< Back to Data Recovery FAQs