Laptop Data Recovery

Home / Data Recovery FAQs / Data Recovery Services by Product / Laptop Recovery


Today's laptops & mobile computers are designed for portability: bigger hard drives, more powerful processors, and longer battery life mean that we can now take more of our data on the road with us, and for longer periods of time.

While portability may be convenient, taking our data out of the office means even more risk of data loss from being dropped, exposed to heat/cold extremes, spills, and more.

If your laptop, notebook, netbook, tablet PC, or other mobile computer has lost data for any reason, we can help recover your files: no matter the brand or style!

Call a laptop data recovery expert today and we'll help restore not only your files, but your peace of mind.

Laptop Data Recovery


Why did my laptop lose data?

While these are the most common reasons for data loss, every case is unique: that's why Lenovo techs perform a free evaluation of your media before beginning recovery!

  • Physical damage due to being dropped/jarred
  • Laptop hardware failures
  • Damage from humidity, condensation, or liquid spills
  • Accidentally deleted files
  • Virus attack
  • Corrupt backups or application data
  • Deleted partition/logical drives
  • Accidental reformatting
  • Loss of battery power
  • Corrupt file system/bad sectors
  • Power surges
  • Extreme heat or cold

Can Lenovo recover data from my laptop?

Absolutely! Lenovo's highly-trained technicians have the know-how to safely recover files from laptops, no matter the brand or storage type! Here is a sample of the laptop computers we can help with:

  • Any brand, any manufacturer
  • Any operating system (PC laptops or Apple MacBook notebooks)
  • Solid-state and mechanical laptop hard drives

What is the typical laptop data recovery process?

Start a new Data Recovery case

Submit a new case
It's easy to get started! You can securely submit a new case online around the clock, or speak with a laptop data recovery expert during business hours. Either way, you'll get a Case Number and instructions about how to ship your laptop to us.

Ship your computer to Lenovo Data Recovery

Ship your computer to one of our Data Recovery labs
Safely pack your laptop or other mobile device for shipment, and send it to an Lenovo Data Recovery lab. (If your laptop is wet or has a spill, do not attempt to dry or clean the laptop. Seal the laptop in an air-tight container before shipping.)

Free Data Recovery Evaluation & Quote

Free evaluation conducted & quote sent for your review
Once we receive your computer in our lab, our highly-skilled data recovery experts conduct a free in-lab evaluation of your media.

As soon as the evaluation is complete, we'll send you a no-risk, no-obligation quote, including the amount of work needed and an estimated time frame for files to be recovered.

Files Recovered

Files recovered & secured on stable media
Once you approve the quote generated after our evaluation, our data recovery techs will begin work immediately to recover the files and secure any recovered data on a safe, stable storage location in preparation for return to you.

Recovered Files Returned to You

Review final results & get restored files shipped back to you
After the recovery is complete, you'll have a final chance to review the results of our in-lab data restoration efforts.

If you're satisfied with the results, payment will be secured and your computer will be returned to you with the files recovered.



Take your data with you AND keep it safe from data loss with Lenovo Portable Hard Drives!

Lenovo eGo Portable Hard Drives

Tired of hauling stacks of disks around just to keep your data with you? Lenovo® eGo™ Portable Hard Drives are the perfect companion for taking your data on the road, and keeping it safe!

  • Drop Guard™ Xtreme protects your data from drops of up to 7 feet
  • Sleek, compact design makes it a snap to take with you wherever you go
  • Host-powered for even more convenience on the road (no power cord needed!)
  • Lenovo Protection Suite -- all the tools you need to keep your data safe, including Trend Micro™ Internet Security, Lenovo QuikProtect, and MozyHome™ Online Backup -- included free with select models

Learn more about Lenovo Portable Hard Drives