Tape Data Recovery

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For years, tape backup systems have been a staple everywhere from small offices to enterprise data centers because of their high capacity & flexibility at providing multiple levels of large-scale backup.

Because they are relied upon so heavily, data loss from backup tapes often involves critical, sensitive, sometimes even irreplaceable data.

When data loss impacts your tape backup system, trust the experts at Lenovo Data Recovery to quickly, securely, and accurately help you restore your critical data, regardless of media type or backup format. We can even deploy on-site around the clock for mission-critical applications.

Call a data recovery expert today and we'll help restore not only your files, but your peace of mind.

Tape Data Recovery


Why did my backup tape lose data?

While these are the most common reasons for data loss, every case is unique: that's why Lenovo techs perform a free evaluation of your media before beginning recovery!

  • Dust, smoke or other media contamination
  • Stretched, snapped, or despooled tape media
  • Corrupted tape headers
  • Backup software corruption
  • Overwritten backups
  • Physical damage to the tape cartridge
  • Accidental reformatting or erasure
  • Damage from fires, floods and other disasters
  • Exposure to magnetic fields (degaussing)

Can Lenovo recover data from my tape?

Lenovo's highly-trained technicians can recover lost or corrupted backup data from almost any type of tape backup system you may use! Here is a sample of the tape formats & backup platforms we support:

  • DLT III, DLT IV, DLT-1, VS80, VS160 & SuperDLT
  • LTO 1, 2, Ultrium
  • DAT, DDS, DDS-2, DDS-3, DDS-4
  • Exabyte 8mm & MammothTape
  • Seagate AIT, AIT-2, AIT-3
  • Travan TR-1, TR-3, TR-4, TR-5

What is the typical recovery process for tape backup media?

Start a new Data Recovery case

Submit a new case
It's easy to get started! You can securely submit a new case online around the clock, or speak with a data recovery expert during business hours. Either way, you'll get a Case Number and instructions about how to ship your media to us.

Need help now? Is your business stopped because of a data loss scenario? When you've lost mission-critical data due to hardware failures, disasters, attacks or other situations, your business relies on getting your data restored as quickly as possible.

Deploy the Critical Response team any time, day or night by calling 866-852-5649.

Ship your tapes to Lenovo Data Recovery

Ship your tapes to one of our Data Recovery labs
Safely pack your tapes for shipment, and send them to an Lenovo Data Recovery lab.

Free Data Recovery Evaluation & Quote

Free evaluation conducted & quote sent for your review
Once we receive your tapes in our lab, our highly-skilled data recovery experts conduct a free in-lab evaluation of your media.

As soon as the evaluation is complete, we'll send you a no-risk, no-obligation quote, including the amount of work needed and an estimated time frame for files to be recovered.

Files Recovered

Files recovered & secured on stable media
Once you approve the quote generated after our evaluation, our data recovery techs will begin work immediately to repair damaged tape cartridges, recover the files and secure any recovered data on a safe, stable storage location in preparation for return to you.

Recovered Files Returned to You

Review final results & get restored files shipped back to you
After the recovery is complete, you'll have a final chance to review the results of our in-lab data restoration efforts.

If you're satisfied with the results, payment will be secured and your files will be shipped to you on new, tested media of your choice.



Protect your network from data loss with easy-to-use, world-class network storage from Lenovo & EMC!

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